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about Precision Garage Door in:
Jefferson and Franklin County, MO
Precision Garage Door of St. Louishas received 246 reviews, averaging 4.92 Stars:
Villa Ridge, MO
Product:
Residential Technicians: Ryan Fisher
High Ridge, MO
Brady did a fantastic job and was very helpful in fixing my issue. I will be using your company for all my garage door needs going forward!
- Dan Maurer
Arnold, MO
Had a garage door incident this am, and my Garage door was quite damaged and we could not get the car out. I called and was told a tech could be there very quickly within 2 hours, he showed up in 45min. He cleared the old door out of the way and ordered and scheduled a new door install in less than 45 min. Luckily the door is in stock and is set for installation tomorrow. Could not be happier with the service and Speed. You may have different results, but this is my second garage door with these folks and the service and speed have always been there. I feel confident telling you this is a good company to have fix your door.
- Steve Schmidt
Barnhart, MO
I'm very grateful for the quick and courteous response when calling about our broken garage door spring. I called at 5pm on a Thursday and by 8am Friday, I had a technician at my home. Brett walked me through all of my options from a basic repair to a total replacement. He was courteous and thorough. Within two hours, the repair option we chose complete with new parts and warranty was completed. We are very happy with the results.
- Jennifer Walter
Product:
Service Technician Supervisor: Brett Warfel
Hillsboro, MO
Our garage door spring broke over the weekend so we called Precision Garage Door and they had a tech out within two hours. Matt was very professional and took the time to explain the repairs needed and how to tell when the other garage door spring starts to fail. I'm very happy with the work done and would highly recommend them.
- Charles W. Gandy
Product:
Residential Technicians: Matthew Brewer
Imperial, MO
Very pleasing experience even though having to spend money
- Travis Mueller
Arnold, MO
I needed a new garage door opener installed and Precision made it so easy. I made my appt online and got a confirmation email right away. Before my appt, I got a call and a text from my installer Chris, with his picture and bio. He installed the opener, a few cracked hinges, and new rollers in 1.5 hours and then explained everything in great detail. The new opener is so quiet. I’m very happy with their service!
- Cari Small
Product:
De Soto, MO
Great service!
- Lillian Dumar
High Ridge, MO
Did a great job. Tech was friendly and very good at what he did. Would never call anyone else.
- Robert Lange
Product:
Imperial, MO
William M. Did a fantastic job! Quick, professional, courteous and knowledgeable!
- Glenn Leo
Cedar Hill, MO
Chris was very quick, professional and explained everything before he started repairs. He finished the job quickly and at a reasonable charge. Precision will have my business in the future.
- Tom Dierkes
De Soto, MO
My 2nd appointment with Matt/ Precision garage door - he is very thorough and competent, always does a great job! Brad Queen
- Brad Queen
Arnold, MO
Brett and Brady did an excellent job of explaining what was wrong with the current unit and a big help selecting a new unit. Installation quick and they dud a great job
- Phillip Abeln
Product:
Service Technician Supervisor: Brett Warfel
Arnold, MO
Called before he came, quoted us a price, was fast, clean and efficient.
- Rick Eaker
Arnold, MO
Very polite and he was fast. I called in the Afternoon and they sent a guy right out!! He did a great job and explained everything to me!! Thank you so much!! I will recommend you to my friends and family!! Have a great day!!!????
- Barbra Bockrath
Product:
Residential Technicians: Will Mulholland
High Ridge, MO
The technician was friendly and knowledgeable. He did a great job
- Steve Bauer
Arnold, MO
I called to get a quote met with Patrick. Very respectful and on time. Very knowledgeable.
- Linda B
Cedar Hill, MO
Matt is very professional and a nice man. I would have him work on my garage door again.
- Marilyn Laird
De Soto, MO
Had the unfortunate discovery that my garage door came off track while leaving my home. When you see the door trying to close crooked…you know that isn’t a good sign! A quick internet search revealed Precision Garage Doors with great reviews. I called and their technician Ryan was en route within an hour. He was professional, courteous, and most of all he knew his stuff! He quickly fixed my garage door and it’s working beautifully again. I highly recommend this company and especially Ryan!
- Elizabeth Schapp
High Ridge, MO
Great company and very pleased with every tech that has been out. From simple repair to fill install.
- Matthew Barrett
Festus, MO
Matthew explained the condition of the garage door and any service it would need.
- Bernadine McNabb
Imperial, MO
Glen Lemp the technician is professional, courteous and knowledgeable. We are very satisfied how he fixed our garage door.
- Sal and Vina Destura
Festus, MO
I arranged appointment with PGD representative who advised there would be a service charge & would allow a senior citizens discount. I advised the representative of EXACTLY what was needed to be done, simply just strip & reconnect a wire on 1 of the reverse safety sensors at bottom of garage door which would not allow the door closed. Apparently an animal had chewed the wire. The technician came out, didn’t examine or even touch anything, but just writing on his clipboard tried to overcharge me for extra work that I didn’t need, totaling $320! Also implied 3 times, that I lied about what the representative told me concerning the senior citizens discount & advised that he & his manager would be reviewing the taped phone conversation. I asked the technician to leave and regrettably gave him a check for $69 to get him off of my property. Basically so he could stand there & B.S. me for 5 minutes. I definitely would not recommend this company if they condone their staff with such unethical practices.
- Sherry R
UPDATE: All taken care of...Customer is happy. Thank you. Hello Sherry and thank you for the report. I just tried calling you to discuss your experience last week. Glen contacted me right after his departure from your house, as he sensed your displeasure, and we discussed the situation. We are sorry for any confusion that may have occurred from our call center regarding the $79.00 service fee. I believe he preformed a safety inspection and offered to replace the safety eyes with your approval. I will try you again to see how best we can work this out for you. Thank you Clark President
Imperial, MO
Selected because of same day service. Most prefer not to have garage open to the elements and visitors overnight or few days from now. Dejuan Harris arrived about an hour from my call. He assessed situation and made adjustments as needed to keep it going as long as possible. Unit original from build 2005 so hope lasts bit longer. DeJuan was nice and professional and friendly. I’ll definitely call precision again.
- Stacy Lewis
Festus, MO
I found this company through a Google search. The process of actually setting up an appointment easy but I was less than pleased about the quality of the phone reps who provided my initial bids. They had limited product knowledge and had to put the phone down more times than I would have expected to double check on their responses. I was, however, pleasantly surprised that I could have a service tech out the next day with several options for a service call. I then had the sinking feeling that I had contacted a low quality company if they had that much availability. Unfortunately, the next set of issues were primarily my fault. I ran into some unforeseen complications in my day and could not be home in the window of time I booked. I was not able to be near my phone so I also missed a call from the tech alerting me that he was on his way. By the time I was able to get to a phone, I tried to return his call which rang through to the main office. I was 40 minutes away and would have been home 15 minutes after the tech arrived. Again, I understood that this was my fault and I was informed that the tech might wait since I was the last service stop of the day. However, after touching base with the service rep I was told he could not wait. I called back when I arrived at home later that evening to reschedule but this time the phone rep was extremely caring and showed a lot of empathy. She scheduled me for the next day in the afternoon and all was good. When the next day arrived, I did not receive any alert call or text indicating a service rep was on the way. Regardless, Glen showed up within the time block I was quoted. This is when everything changed — to the positive. I was so impressed with Glen’s level of service especially when I had what turned out to be something not as straightforward as we thought. He kept me informed every step of the way and explained everything that he was doing and provided me options. In addition, he shared what I should be looking out for and what I should be considering next, as well as what I didn’t need to address right away. I feel like my interaction with Glen completely turned around my perception of the company and now I wouldn’t hesitate to recommend Glen to anyone else. He actually addressed multiple service issues so the next question response is not accurate.
- Gloria Park
Product:
Residential Technicians: Glen Lemp
Cedar Hill, MO
Estimate and repair in same day, very courteous. Very professional, and reasonable with cost
- Deborah Adkins
Cedar Hill, MO
Local Company
- Linda And Ray Heild
High Ridge, MO
Great job! They arrived when they said they would and was nothing but professional. Will is a super nice guy and explained what he did and also showed me the maintenance steps to take to keep my garage door working properly. Thank you all very much.
- Greg Pendleton
Pacific, MO
Very well done, very honest
- Timothy Phillips
Imperial, MO
Brett was prompt, efficient, and as professional as could be. I’m also confident Brett wouldn’t sell me anything I may not need so add trustworthy to the above.
- Jess McReynolds
Product:
Service Technician Supervisor: Brett Warfel
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Had a spring break late on a Friday evening. Called Precision first thing Saturday morning and a technician was onsite by 12pm Saturday. Ryan was very knowledgeable and service was great!
- Danny And Jessica Snider